bz777 Privacy Policy — Your Information Is Our Responsibility

bz777 (referred to herein as "we", "us", or "the platform") operates a trusted online casino and betting platform for users in Bangladesh. Your privacy matters to us. This privacy policy explains what information we collect about you when you use the bz777 website or services, why we collect it, and how we keep it secure.

This policy applies to all bz777 services — covering everything from browsing the website to registration, deposits, withdrawals, gaming, and customer support.

When you register with bz777 or contact us, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — our services are for those aged 21 and above only)
• Email address
• Mobile number (for transaction verification)
• National ID or passport number (for identity verification)
• Address details

To process deposits and withdrawals, we collect the following financial information:

• bKash, Nagad, Rocket, or Upay account number
• Transaction history and amounts
• Deposit and withdrawal dates and times

We never collect or store your full bank or mobile banking password.

When you browse the bz777 website, we may automatically collect certain technical information, such as:

• IP address and device type
• Browser name and version
• List of pages visited and time spent
• Referral URL (where you came from before reaching our site)
• Preferences and session data collected via cookies
• Gaming activity logs (which games were played, how much was wagered)

bz777 uses your personal information only for the following legitimate purposes:

• Account registration and identity verification
• Processing deposits and withdrawals
• Providing bonuses, promotions, and VIP rewards
• Customer support and complaint resolution
• Fraud prevention and security assurance
• Analysing and improving platform performance
• Monitoring users to promote responsible gaming
• Fulfilling legal obligations

Using the contact information you provide, we may send you the following notifications:

• Transaction confirmation messages
• Account security alerts
• Promotional offers (you can opt out of these if you wish)
• Important platform updates

bz777 may share your information with third parties in the following limited circumstances:

• Payment providers: Payment method providers such as bKash, Nagad, Rocket, and Upay may receive the information necessary to process transactions.
• Identity verification services: Approved service providers engaged in the verification process to meet regulatory requirements.
• Legal requirements: In response to a court order, government directive, or legitimate request from a law enforcement agency.
• Fraud prevention: Approved services that assist in detecting and preventing fraudulent activity.

In all of these cases we ensure that third parties follow the same standard of data protection as we do.

Some of our service providers may be located outside Bangladesh. In such cases we ensure that any international data transfer is carried out in compliance with applicable laws and regulations and under appropriate safeguards.

Cookies are small text files that our website stores on your device. They help improve your browsing experience and allow our services to function properly.

bz777 uses the following types of cookies:

• Essential cookies: Required to maintain login sessions and ensure security.
• Functionality cookies: Remember your preferences and settings.
• Analytics cookies: Analyse website usage to help improve our services.

You can control cookies through your browser settings. However, disabling certain cookies may limit some functionality on our platform.

bz777 uses industry-standard security measures to keep your personal information secure:

• SSL encryption: All data exchanged between the website and our servers is protected by SSL/TLS encryption.
• Firewall protection: Our servers are protected by advanced firewall technology.
• Access controls: Only authorised staff can access the information they need.
• Regular security reviews: Our systems undergo regular security testing.
• Data minimisation: We collect and store only the information that is necessary.

Please keep in mind, however, that no data transmitted over the internet can be guaranteed to be completely secure. We take every reasonable precaution, but we cannot guarantee absolute security.

bz777 retains your personal information for as long as:

• Your account remains active
• It is required to fulfil legal obligations
• It is needed to resolve disputes or substantiate legal claims

Even after an account is closed, we may retain certain information as required by applicable legal obligations.

As a bz777 user, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: You may request correction of any inaccuracies in your information.
• Right to erasure: In certain circumstances you may request that your information be deleted.
• Right to restrict processing: In some cases you may ask us to limit the processing of your information.
• Right to opt out of marketing: You may request that promotional communications be stopped.

To exercise any of these rights, contact our support team via live chat or write to us by email.

You also need to take certain steps to keep your information secure:

• Keep your login password strong and unique
• Do not share your login credentials with anyone
• Be cautious when logging in over public Wi-Fi
• Notify us immediately if you notice any suspicious activity
• Always log out after use

bz777 services are for those aged 21 and above only. We do not intentionally collect any personal information from minors.

We verify your age at the time of registration, and if we find that a user is under 21, their account will be closed immediately and any information collected will be deleted.

If you believe that a minor is using our platform, please notify us immediately.

bz777 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will:

• Publish a notice on the website
• Update the "Last updated" date at the top of the policy
• Send a notification to your registered email for significant changes

If you continue using the platform after changes are made, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this policy regularly.

This privacy policy is governed by the applicable laws of Bangladesh. In the event of any dispute, the jurisdiction of the courts of Bangladesh will apply.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 live chat support available in Bengali
• Email: [email protected]
• Support Hours: Always available (BST, UTC+6)

We will try to resolve your request or complaint as quickly as possible.